Terms and Conditions

Effective Date: August 5, 2024

Welcome to School Mall! By accessing or using our website (schoolmall.pk) and services, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. General

1.1. School Mall ("we," "our," "us") is an e-commerce store specializing in preschool supplies and other children's products, based in Pakistan.

1.2. By accessing our website or purchasing our products, you agree to these Terms and Conditions. If you do not agree, please refrain from using our services.

2. Use of the Website

2.1. You must be at least 18 years old to use our website or purchase products. If you are under 18, you may use the website only with the involvement of a parent or guardian.

2.2. You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit their use and enjoyment of the website.

3. Product Information

3.1. We strive to ensure that all product information on our website is accurate. However, we do not warrant that product descriptions or other content on the website are complete, current, or error-free.

3.2. All prices are listed in Pakistani Rupees (PKR) and are subject to change without notice.

4. Orders and Payments

4.1. By placing an order on our website, you agree to provide accurate and complete information. You also agree to update your account information to ensure its accuracy.

4.2. We accept various forms of payment, including credit/debit cards and cash on delivery. By submitting payment information, you represent and warrant that you are authorized to use the designated payment method.

4.3. We reserve the right to refuse or cancel any order at any time for reasons including but not limited to product availability, errors in the description or price of the product, or any other reason.

5. Shipping and Delivery

5.1. We aim to process and ship orders within the specified time frame. However, delivery times may vary based on location and other factors beyond our control.

5.2. Shipping costs and delivery options will be displayed at checkout. Any customs duties or taxes applicable to international shipments are the responsibility of the customer.

6. Returns and Refunds

6.1. If you are not satisfied with your purchase, you may return the product within 7 days of receipt for a refund or exchange, provided that the product is in its original condition and packaging.

6.2. To initiate a return, please contact our customer service team at sales@schoolmall.pk or call us at 042-37206062 / 0316 1459 233.

6.3. Refunds will be processed within 14 days of receiving the returned product. The original shipping charges are non-refundable.

7. Intellectual Property

7.1. All content on our website, including text, graphics, logos, images, and software, is the property of School Mall or its content suppliers and is protected by intellectual property laws.

7.2. You may not use, reproduce, or distribute any content from our website without our prior written permission.

8. Limitation of Liability

8.1. To the fullest extent permitted by law, School Mall shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or products.

8.2. Our total liability to you for any claim arising out of or relating to these Terms and Conditions or the use of our website shall not exceed the amount paid by you for the products in question.

9. Governing Law

9.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Pakistan.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Ground Floor, Maryum Tower, Urdu Bazar Lahore

Phone: 042-37206062 / 0316 1459 233

Email: sales@schoolmall.pk

Thank you for shopping with School Mall!